Anti-Virus

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Bitdefender Uninstall

http://www.bitdefender.com/site/Downloads/uninstallIntro/uninstall_business.html

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SEP Manager 12.1 database using a high amount of Hard drive space

To reduce the size of the database transaction log file :

1. Log in to the Symantec Endpoint Protection Manager.
2. Click Admin and select Servers.
3. Select the localhost under Servers.
4. Under Tasks, Select Edit Database Properties.
5. In the General tab under Database Maintenance Tasks.
6. Select the checkboxes next to Truncate the database transaction logs and Rebuild Indexes.
7. Click OK to apply the changes.

It will make changes to the database on the mentioned time under “Scheduled task”. To reflect the changes immediately click on Truncate Database Transaction Log Nowand Rebuild Indexes Now under Tasks.

Once this is done, a lot of disk space will be freed up on the host drive.

If incase, you are unable to log on the the manager, you can recreate the sem5.log file to resolve the issue.

1) Stop SEPM and database services.

2) Rename / Delete the current log

3) Click Start, click on Run and Type “CMD” then click OK

4) In the Command Prompt type: “CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\” and press Enter this will change directories to the folder containing dbsrv11.exe.

5) To force the recreation of sem5.log. Type: “dbsrv11 -f “C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db” and press Enter

6) Click Start, click on Run and Type “services.msc” then click OK and start the Symantec Embedded Database Service

7) Start the Symantec Endpoint Protection Manager service.

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SEP Virus definition revisions and disk space.

Symantec Endpoint Protection Manager downloads and keeps a particular number of virus definition revisions in its repositories.

There are the recommended minimum to keep

    • Between 100 and 500 = three (3) revisions
    • Between 500 and 1,000 = ten (10) revisions
    • More than 1,000 = 30 revisions

How to change the number of revisions retained by the Symantec Endpoint Protection Manager

  1. Log on to Symantec Endpoint Protection Manager.
  2. Click on Admin > Servers > Local Site and under Tasks, click Edit Site Properties.
  3. Click the LiveUpdate
  4. Under Disk Space Management for Downloads, adjust the number of content revisions to keep.
  5. Click OK.

  How to edit the database retention settings for the Symantec Endpoint Protection Manager to help save disk space

  1. Log on to Symantec Endpoint Protection Manager.
  2. Click on Admin > Servers > Local Site > database and under Tasks, click Edit Database Properties. Note: database may be localhost, or the name of your local or remote Microsoft SQL Server database.
  3. Click on the General, Log Settings, and Backup Settings tabs, and made adjustments to the settings as desired.
  4. Click OK.

These instructions apply to versions earlier than SEP 12.1.2:

  1. Log on to Symantec Endpoint Protection Manager.
  2. Click on Admin > Servers > Local Siteand under Tasks, click Edit Site Properties.
  3. Click on the Database
  4. Edit the retention settings as desired.
  5. Click OK.

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Symantec dbsrv12.exe hogging over 1024Mb memory

Version 12.1.4 of SEP. Identified this thru task manager. To resolve modify registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CURRENT_CONTROL_SET\Services\SQLANYs_sem5\Parameters

Locate the maximum memory value in the Parameters string value – this is the number    immediately following “-ch” in this string.
Instead of 1024Mb as it was in my case, change to 128 or 256.

•Restart the Symantec Embedded Database service.

Re-check that dbsrv12.exe is using the correct amount of memory.

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